Research use condition
All orders are placed on the condition that the materials are for laboratory research use only, as set out in our Research Use Policy. That policy forms part of these terms.
Orders are requests
Submitting checkout creates an order request. No sale is formed until we accept the order and confirm payment. We may decline any request, in whole or in part, including where an item is unavailable, the shipping details are incomplete, or the request appears to fall outside our Research Use Policy.
Payment
Orders are paid in cryptocurrency (Bitcoin on-chain, or USDT on the ERC-20 network) to the address shown at checkout. You submit the transaction hash with your order, and the order stays in an awaiting-payment state until the transaction is confirmed on-chain and marked paid.
Send only the coin and network shown for the address you were given. Transfers sent on the wrong network, to a modified address, or below the order total cannot be recovered by us. Network fees are yours. If a payment cannot be verified, the order is rejected and the items are not shipped.
Prices and availability
Prices are in US dollars and may change without notice. Any quantity discount and shipping cost shown at checkout applies to that order only. Listings can go out of stock before an order is accepted.
Changes and cancellation
You may request a change or cancellation before the order is marked shipped by contacting us with the order number. Once shipped, an order cannot be cancelled.
Recurring memberships
Where a recurring monthly arrangement is offered, membership begins only after we accept the request, continues while monthly payment is received, and can be ended by either side. Unpaid memberships may be terminated.
Accounts
You are responsible for the accuracy of the account and shipping details you provide and for keeping your login secure. We may suspend accounts used in breach of these terms.
No warranties beyond specification
Materials are supplied as described in the listing and the certificate of analysis for the lot. We make no other representation or warranty, express or implied, including any warranty of fitness for a particular purpose. We make no medical, therapeutic, or performance claims of any kind.
Limitation of liability
To the fullest extent permitted by law, our total liability for any order is limited to the amount paid for that order, and we are not liable for indirect or consequential loss. Nothing in these terms limits liability that cannot be limited by law. You are responsible for any loss arising from use of the materials outside our Research Use Policy.
Contact and governing law
Questions about these terms can be sent through the support chat or to the email address used for your order correspondence.